NEW PATIENT 
GUIDE
2024 Most Trusted Dental Clinic Awardee in OakvilleBOOK ONLINE
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If you are changing dental offices or have not seen a dentist for a long time, this guide is for you.
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We understand that joining a new dental practice can be an important decision, and we strive to make the process seamless and comfortable for our new patients. 
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Recommended Procedures

Gross Debridement

A dental exam will help your new dentist better understand your oral health status and create a comprehensive treatment plan.

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It’s extremely important to get your teeth cleaned by a professional dental hygienist to remove any plaque your regular toothbrush cannot remove.

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Periodontal Maintenance
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You can do the Dental Exam and Dental Cleaning on the same day, depending on our schedule availability.

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Transfer of Records

Dental Xrays
If you have any recent X-rays within a year, we can request them from your previous dental office.
Dentist reviewing dental xrays
Our dentist will review the X-rays and let you know if we can use them for your examination or if we need to take new ones.
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Insurance and Payments

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We will submit your dental insurance claims electronically or manually to your insurance provider. You dont have to do any paperwork.
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Full payment is expected at the end of the appointment, and your insurance will reimburse you according to your plan.
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We recommend having direct deposit set up with your insurance provider so they can reimburse you within 24 or 48 hours.

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Our Location

We are located inside of the North Oakville Medical Building beside the Oakville Trafalgar Memorial Hospital by the intersection of Dundas and Third Line.
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